Frequently Asked Questions
Everything you need to know about shopping with GATE
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
You can return any unworn item with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your clothing items true to size?
Most of our items follow international sizing standards. We recommend checking the 'Size Guide' on each product page for specific measurements to ensure the perfect fit.
Do you ship internationally?
Yes, GATE ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.